Midi-Pyrenees Expansion has had ISO 9001 certification since 2001, in order to guarantee the quality of its services to all of its clients.

This quality commitment is based on three principles, reflecting Mid-Pyrenees Expansion’s current strategy: 

• guarantee the Agency’s professionalism,
  
• guarantee the quality of the information provided,
  
• guarantee the quality of the team’s reception, and the rapidity of their response.

The Agency has therefore oriented its organization as follows:

• establishment of work methods and indicators ensuring optimal follow-up of files and increased attentiveness to achieving client satisfaction
  
• elaboration of references of the skills required for its different operations,
  
• optimization of internal training programs,
  
• creation of a regional resource center, which can serve as a permanent forum to exchange information and rapidly respond to any needs for economic information from the Agency or its partners